Shipping
We offer a number of shipping options throughout Australia and the world. If you are a US customer, please head to our US website: https://www.sylviap.net/.
The shipping cost depends on the total weight of your parcel and the location that it will be sent to. The shipping cost will be automatically calculated during checkout, but we’ve popped a guide below.
If you are wanting your parcel to arrive by a certain date, we strongly recommend shipping using the Express option.
AUSTRALIA
If you select store pick-up during the checkout, please wait for our team to call you to confirm your order is ready for pick-up.
Standard 2-10 business days from dispatch with tracking available - Starts at $10
Express: 1-3 business days from dispatch with tracking available - Starts at $13
If you are on our Australian site so prices are in AUD. Prices may change without prior notification. Sylvia P do not accept responsibility for parcels lost or damaged within the postal system.
Note: You can nominate a Post Office Box as your shipping address. However, we reserve the right to regard goods delivered to a PO Box as being delivered. We will take no responsibility for goods that are not collected from a PO Box. We accept no responsibility for parcels lost or damaged within the postal system.
INTERNATIONAL
We offer international shipping to most countries, subject to applicable trade regulations. The best way to calculate shipping costs for international orders is to add your items to your cart and then proceed to checkout (you don’t have to purchase), and the shipping will display based on your location. As a guide, shipping to New Zealand starts at $11 for Standard, and $18 for Express.
Customers outside Australia may also be liable for customs and import duties, quotas, permits, product restrictions and other local requirements. The recipient of the parcel must pay these charges. Customs policies vary widely from country to country. Therefore, we suggest you check your country's requirements before placing an order. We will not be liable for any customs or import duties.